Whether you’re new to sales or you need to find new business, we have a range of training modules to support you at all levels and experiences. Our courses include key sales processes and how to deal with a contract renewal.
Teach your team how to deal with customers’ objections and make a sale. Learn the types of customer resistance team members are likely to encounter and strategies for overcoming it.
Enable team members to build their confidence before approaching clients for the first time. Discover the ingredients of a good sales approach, research techniques, and the value of implementing SWOT.
Uncover hidden assumptions blocking the path to higher revenues and move past them. Find the right buyers and discover how to make new opportunities.
Help your colleagues tailor the sales experience for customers. Discover what challenger sales are, how to reframe a sale, and how to adopt a mindset for selling consistently.
Show your team how to discover key decision-makers in corporate structures. Maximise time spent pursuing sales and avoid focusing on the wrong prospects.
Teach your team how to retain customers for life. Discover the power of providing ongoing value and how to build the confidence to continue talking to clients to maintain their business.
Show staff how to recognise opportunities to drive revenue with existing customers. Learn how to use cross-selling and up-selling to deliver more value to customers.
Teach colleagues how to negotiate with prospects and generate more value for the firm. Learn about negotiation stages, BATNA, and proper mindset for reaching mutually acceptable outcomes.
Teach team members how to leverage your caller list. Find out how to leave a solid first impression on cold leads using methods proven to get results.
Discover the types of conversations necessary to find out what the customer needs.
Educate staff on what motivates people to buy and how to engage with clients. The course covers the sales process, buying motives, and how to justify value.
Teach team members how to show customers that buying is better than doing nothing. Understand the difference between price and value, and how to counter objections in advance.
To this end, here at Harwood HR Solutions we run a series of cutting-edge sales training courses, designed to equip your people with the skills and tools they need to thrive in sales environments. Colleagues will learn how to identify decision-makers, prove value, and cross-sell/up-sell where appropriate.
Courses start from just £11 per employee (ex VAT) once registered on our portal. By signing up over 1,000 employees, you can drop the cost to as little as £2 per employee.
Call us to learn more on 0203 936 9171
Duncan is a CIPD-qualified HR leader with 24+ years’ experience across retail, automotive, manufacturing and financial services. His expertise includes HR leadership, restructuring, acquisitions, employee relations and regulatory change. He has held senior roles with Sytner Group, Porsche GB and Dollar Financial Group and founded Harwood HR Solutions.
Zoe is a CIPD-qualified HR professional with extensive experience in HR, operations and training. She helped grow a business from 4 to 250+ employees and has expertise in acquisitions, TUPE, restructuring, recruitment, employee relations and FCA regulatory change, with a strong record of delivering HR projects without litigation.
Charlotte is a qualified HR professional with experience across people planning, organisational change, performance, talent and employee relations. She progressed to HR Business Partner at The Money Shop, supporting senior leadership through structural and financial change. Her expertise includes TUPE, redundancies, sickness absence and HR support across multiple sectors, including social care.
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