What Is Included in Our Retained HR Service?

Our retained HR services UK businesses use cover the full employment lifecycle, from onboarding your first employee through to managing complex exits. Every retained package includes:

Monthly HR Support Service

HR Retainer Services in the UK: A Cost-Effective Solution for Your Business

Regardless of your business size, dealing with HR matters can be a daunting task. However, with the Retained HR Services at Harwood HR, you can get unlimited HR support at an affordable price. Choose our retained HR services for continuous access to HR expertise. This option is ideal for businesses seeking cost-effective HR solutions without the overhead of a full-time HR department. Our team offers ongoing HR consultancy and HR admin support, keeping your employees engaged and your operations smooth.

Our services start from as low as £50 per month, allowing your business to stay compliant with HR regulations and focus on core tasks. You’ll have access to a dedicated HR contact who will provide immediate support via phone or email. Our team conducts an HR audit and creates tailored policies and procedures that align with your business needs, while remaining in compliance with legislation. Additionally, we provide regular employee contract reviews to ensure long-term compliance. Choose Harwood HR for your HR needs and partner with an experienced and professional team committed to providing bespoke solutions for your business.

Retained HR For SMEs

How Our HR Outsourcing Services Work

Getting started with Harwood HR’s hr outsourcing services takes three steps. We begin with a free consultation to understand your business, your workforce, and your HR challenges. From there, we design a bespoke retained package; there are no off-the-shelf plans because every business’s needs are different. Your dedicated hr consultant is then available from day one.

  • Free consultation: we assess your current HR setup, identify risks, and agree the scope of support
  • Bespoke package design: we build a solution that reflects your headcount, sector, and frequency of HR activity
  • Named consultant assigned: you have one point of contact who knows your business and is available by phone or email
  • Ongoing support and reviews: regular check-ins, proactive legislative updates, and contract or policy reviews as your business evolves

Our retained hr services UK employers rely on are fully scalable; your package grows as your team grows and can be adjusted at any time. If you already have an internal HR team, our retained service can supplement it, providing specialist employment law depth or capacity during peak periods.

Retained HR vs In-House

Why Retained HR Beats Hiring In-House

An experienced in-house HR manager costs £35,000–£50,000+ per year in salary alone, before employer NI, pension, holiday cover, and training costs. Harwood HR’s retained hr packages start from £50 per month, giving you access to a team of specialists rather than a single generalist. The comparison is stark:

  • Cost: retained HR from £600/year vs. in-house HR from £35,000+/year
  • Expertise: access to a team of specialists across all HR disciplines, not one generalist
  • Availability: no sick days, no holidays, no cover gaps in your HR function
  • Scalability: scales up or down with your headcount, without redundancy risk
  • Continuity: no recruitment, onboarding, or staff turnover in your HR function
Expertise and Peace of Mind

Monthly HR Services and Management

Our HR retainer packages are structured to handle daily HR tasks and complex HR projects with precision. They ensure your business stays compliant with current employment law and HR practices, effectively supporting your organisational needs. From HR strategy, compliance, training, to day-to-day employee issues, we provide you with bespoke, unlimited, fixed-fee advice every month. This service is fully bespoke. Following a free consultation to get to the root of your business’s needs, we design an individually tailored solution for your organisation. And if you already have a HR department, you can benefit from our retained HR service to support your team in areas they need assistance and further advice.

With Harwood HR, gain peace of mind knowing that you have a dedicated HR team focused on optimising your human resources functions. This setup not only enhances your HR function but also provides the stability of having expert HR advice readily available, helping you focus more on growing your business.

Your dedicated HR Experts

Duncan Turner

Duncan Turner

Duncan is a CIPD-qualified HR leader with 24+ years’ experience across retail, automotive, manufacturing and financial services. His expertise includes HR leadership, restructuring, acquisitions, employee relations and regulatory change. He has held senior roles with Sytner Group, Porsche GB and Dollar Financial Group and founded Harwood HR Solutions.

Zoe Lidster

Zoe Lidster

Zoe is a CIPD-qualified HR professional with extensive experience in HR, operations and training. She helped grow a business from 4 to 250+ employees and has expertise in acquisitions, TUPE, restructuring, recruitment, employee relations and FCA regulatory change, with a strong record of delivering HR projects without litigation.

Charlotte Cleaver

Charlotte Cleaver

Charlotte is a qualified HR professional with experience across people planning, organisational change, performance, talent and employee relations. She progressed to HR Business Partner at The Money Shop, supporting senior leadership through structural and financial change. Her expertise includes TUPE, redundancies, sickness absence and HR support across multiple sectors, including social care.

Frequently Asked Questions

Pay as you go

Hate being tied to a contract? Do you like the idea of having bespoke, expert HR advice as and when you need it?

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Tailored HR project support

Providing you with expert project management to ensure all your legal requirements are met and helping you manage any associated risks.

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Employment contracts

Employment contracts will help your staff understand the obligations they have to your business, and you will have peace of mind knowing that your business is compliant with government regulations.

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Company policies

We make it easy to meet your legal obligation to provide a written statement to your employees detailing the precise terms and conditions of their employment.

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Staff handbooks

With us, you can create an easy-to-read company handbook that covers all bases. Our professionals guide and advise you on the best approach for your enterprise.

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Employment contracts law

Organisations that fail to provide the statutory statement of main terms and conditions will breach the rights of their employee.

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HARWOOD HR’S BLOG

Looking for an insightful and informative read on the world of HR? Look no further than Harwood HR blogs!

Retained HR vs Pay As You Go HR: Which Model Is Right for Your Business?

Retained HR gives you ongoing support for a fixed monthly fee, best if you deal with HR activity most months or employ 10+ people. Pay-as-you-go HR support means you pay...

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