Our Employee Retention & Engagement Service

Staff Retention and Engagement Services

Strategies That Build Long-Term Commitment

A strong focus on employee retention creates a workplace where people want to stay and grow. Harwood HR provides tailored strategies to help businesses foster engagement, reduce turnover and develop a committed workforce.

Retaining Talent Through Structured Initiatives

From career development plans to workplace wellbeing programmes, we support businesses in building environments where employees feel valued, motivated and invested in the company’s success.

Reducing Turnover & Strengthening Employee Engagement

Through proactive retention strategies, businesses can minimise recruitment costs, improve job satisfaction and enhance overall productivity. Our services help implement practical solutions that create long-term workplace stability.

Your dedicated HR Experts

Duncan Turner

Duncan Turner

Duncan is a CIPD-qualified HR leader with 24+ years’ experience across retail, automotive, manufacturing and financial services. His expertise includes HR leadership, restructuring, acquisitions, employee relations and regulatory change. He has held senior roles with Sytner Group, Porsche GB and Dollar Financial Group and founded Harwood HR Solutions.

Zoe Lidster

Zoe Lidster

Zoe is a CIPD-qualified HR professional with extensive experience in HR, operations and training. She helped grow a business from 4 to 250+ employees and has expertise in acquisitions, TUPE, restructuring, recruitment, employee relations and FCA regulatory change, with a strong record of delivering HR projects without litigation.

Charlotte Cleaver

Charlotte Cleaver

Charlotte is a qualified HR professional with experience across people planning, organisational change, performance, talent and employee relations. She progressed to HR Business Partner at The Money Shop, supporting senior leadership through structural and financial change. Her expertise includes TUPE, redundancies, sickness absence and HR support across multiple sectors, including social care.

Frequently Asked Questions

  • What is employee engagement and how does it benefit my business?

    Employee engagement refers to how committed and motivated your staff feel at work. Engaged employees are more productive, less likely to leave and deliver better customer service. At Harwood HR, we support businesses by developing practical engagement strategies that improve performance and reduce turnover.

  • Do you offer tailored engagement strategies for different business sizes?

    Yes. Engagement strategies are not one-size-fits-all. Whether you’re a micro‑business or an SME with multiple departments, our recommendations are personalised to your size, culture and team dynamics.

  • What kind of tools or assessments do you use?

    We use engagement surveys, focus groups and structured interviews to gather honest feedback. These tools highlight strengths, challenges and behaviours in your workplace, allowing us to design an effective retention and engagement action plan.

  • How quickly can I expect to see results?

    While some improvements appear within weeks like better communication or clearer expectations full results typically emerge over a three- to six-month period. That’s when changes become embedded and you should see a measurable impact on retention and staff satisfaction.

  • Can you help with high turnover in a specific department?

    Absolutely. If you’re experiencing high turnover in sales, operations, management or any other area, we’ll examine the root causes and develop targeted strategies to improve engagement and retention in that department.

  • What industries do you specialise in?

    We work with businesses across multiple sectors: professional services, retail, hospitality, manufacturing, logistics, education and more. Our approach adapts to your industry context and specific workforce needs.

  • Do you provide ongoing support or one-off consultations?

    We offer both. Some businesses seek one-off project support to design engagement strategies. Others take out ongoing retained support so we can monitor progress, refine approaches and ensure sustained engagement. You choose the approach that fits your needs.

Pay as You Go

Hate being tied to a contract? Do you like the idea of having bespoke, expert HR advice as and when you need it?

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Tailored HR Project Support

Providing you with expert project management to ensure all your legal requirements are met and helping you manage any associated risks.

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Employment Contracts

Employment contracts will help your staff understand the obligations they have to your business, and you will have peace of mind knowing that your business is compliant with government regulations.

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Company Policies

We make it easy to meet your legal obligation to provide a written statement to your employees detailing the precise terms and conditions of their employment.

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Staff Handbooks

With us, you can create an easy-to-read company handbook that covers all bases. Our professionals guide and advise you on the best approach for your enterprise.

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Employment Contracts Law

Organisations that fail to provide the statutory statement of main terms and conditions will breach the rights of their employee.

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HARWOOD HR’S BLOG

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